Sales Policy
We understand that everyone loves a great deal so we will honour in store sales within 3 days of the sale and only if you contact us to let us know that you would like the sale price applied to your order. The sale price will be honoured to you in the form of a gift card that can be used towards your next purchase in our store - no exceptions.
The following sales cannot be combined with any other offers and/or sales promotions:
- Buy 6 Get 1 Free
- Free shipping weekends
- New subscriber discounts
- Ambassador program discounts
Only one coupon code can be used with each order placed in our store.
When shopping our sales please be advised that all products purchased at 25-30% off are entitled to an in store credit only and are not entitled to a refund.
All items purchased at over 30% off are a FINAL SALE.
FREE SHIPPING WEEKENDS
Exclusions include: All Savings Sets, Dumbell stands, Treadmills, Blinds, Jumps & Flexi Poles, Inukshuk Dog Food.
During Free Shipping Weekends, you must enter the provided code to receive free shipping at the time of your purchase, not after. Orders submitted before the Free Shipping weekend starts are not eligible for a return to get the discount. Discount is only eligible on orders over a certain amount before taxes, not after. Free Shipping discounts are only applicable towards orders shipping within Canada or the US.
Please CONTACT US for more information
RUFFDOG CONTESTS & GIVEAWAYS
All online contest prizes and giveaways can be redeemed by USA & Canadian residents only. We reserve the right to ask the winner to pay for the shipping cost to receive their free gift
We trust our customers will understand and we look forward to continually providing you with the excellent customer service and quality of products!
